The library is changing its service model on October 1 to what our director has dubbed the 'Macy's model' of service. It basically means no waiting at the desk for customers, all staff on the floor working with the 'product' and you tell customer's 'let me know when you need help'. WELL, I was at Macy's today to check out the Labor Day sales and I was inundated with help the whole time I was there. SO we'll see how this will work for the library....I think Macy's has lots more people working the floor than we will have at the library. ;) Yes, I did make a few purchases but each and every one was a GREAT DEAL, nothing over $20!
My "OMG" moment of the day today: There was an older man and woman pushing a baby stroller in Macy's so of course I took a peek to see the baby and there was a DOG riding in there!
4 years ago
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